Terms & Conditions

Making A Purchase

Making a purchase could not be easier. Just browse the store, adding any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'View Basket' and follow the instuctions, you will be asked for a few details that we need to be able to complete the order. We will indicate acceptance of your order and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

 

Delivery Schedule

We deliver your order right away. We will normally send your order to you in 3 business days. Delivery Charges Delivery is free for orders over £50 and varies from £1.83 to £8.97 for orders under £50 depending on weight and the delivery service. Please note deliveries of larger orders to some postcodes including Northern Scotland, Northern Ireland, Isle and Man and the Isle of Wight are subject to an additional handling charge by our carriers which we have to pass on. We will always contact you about any additional shipping charges. 

Non UK Orders

Please note that in the event of a damaged order in transit the buyer is resposible for paying costs of return shipping.

Back Orders

If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you wish not to wait. Little Ocean do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

 

Guarantee & Returns Policy

We are sure you will be happy with your product and our service, all goods are UK spec & carry a full manufacturers warranty. If you have any problems please contact us before returning any items. Please note, return shipping is at your expense. If for any reason product is not at fault and you decide to return it, refund will be for the product only.   Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm